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Old 02-11-2011, 00:05   #3
m419
Inactive
 
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
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Re: Phone line out of order for over 24 hours

The service status thing on my virgin media is about the whole area, if a fault is occuring just to your line or if they are not aware of any issues effecting your local area then it will show that it is working fine. However there is a section that can now test your line and if a fault is found then you will be give the opportunity to book an appointment for an engineer online.
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