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Old 07-04-2011, 15:00   #1
carlwaring
Permanently Banned
 
Join Date: Apr 2011
Age: 56
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
carlwaring has reached the bronze age
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Standard Call Charges - Why Not Match BT?

I have to say that the only thing that has ever really bugged me about VM is their standard call charges.

Last year I upgraded to the XL Phone pack as part of a good service upgrade deal, but I still have had to route some called, mostly 0870/0845 and mobiles, through a 3rd-part provider - www.18185.co.uk - in order to save some money.

As you can see from the attached graphic*, which doesn't include calls to mobiles, VM's call charges remain substantially higher than BTs.

I realise that calls is there 'cash cow', which is why they discount so heavily when you take their phone-line, but I really think it's time they did something to address the problem.

I did try to move onto their Talk200 pack but it meant losing too much discount to make the move financially viable.

* Based on slightly old figures now, I know!
Attached Images
File Type: jpg vm call costs compare.jpg (230.1 KB, 23 views)
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