Quote:
Originally Posted by Hugh
A question, if I may - did you do a cost/benefit analysis on the cost of using lawyers vs the cost of the freesat box, as it’s rare for a solicitor to charge less than £100 per hour (and that’s for a junior or paralegal)?
|
I get free legal advice as part of the deal with our company legal people, otherwise, yes, it wouldn't be worth it (the STB only cost £50). I guess that companies realise this and that's how they manage to fob most people off, even when they have a legitimate case.
Quote:
Originally Posted by Mr Banana
Richard, has any company ever had staff that have met your needs? Do you ever consider that the people you call, dim, useless, thick, idiots, waste of time, lacking in basic intelligence, can’t speak English etc etc are actually human beings trying to make the best of their time on earth that they can?
|
Yes, plenty. I expect people to be able to do the job that they are being paid to do in a competent fashion, or they shouldn't be doing it. I personally think that it's ridiculous to complain to a company about a product and be told that they don't sell them!!!
This includes myself too, the fact that my brain injury prevents me from giving 100% is the reason why I have discharged many of my duties on the grounds of disability and now only work part time.
---------- Post added at 20:06 ---------- Previous post was at 20:01 ----------
Quote:
Originally Posted by Paul M
Aside from the fact that if it was only "due to stop working" then it was still workig at the time he bought it, and therefore not false advertising.
|
The legal bods (and the ASA) said that as it was known that the iPlayer was due to stop working, that this was not mentioned in any advertising or product description prior to purchase and that this advertising was still taking place that it was false advertising. I was awarded compensation and a free Now TV box to enable me to continue using the iPlayer.
Sainsbury's decided to stop selling them rather than amend their advertisements.