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Old 20-11-2017, 15:47   #67
RichardCoulter
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Join Date: Jan 2008
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Re: More VM Jobs could be lost to the Philippines.

Lol! I'm surprised that Sainsbury's have gone down this route, you'd expect this sort of thing fom the lower end of the market.

Mind you, their English staff were pretty dim at times. I bought a Freesat box from them, found that the iPlayer was due to stop working and so asked for a free alternative streaming box or a refund and for them to stop advertising them as having it available.

The response was "We cannot help you as we don't sell Freesat boxes"! I kid you not, where companies find such people I really don't know.

Our solicitor had to threaten legal action before they'd play ball and also involved the Advertising Standards Authority to get them to withdraw their false advertising.

This was about two years ago, so it looks like their customer service had already been going down before we stopped using them.
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