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BenMcr · 30-01-2020, 12:11

The Hub 4 doesn't change the Telephone type you've got. So if you've got a separate line you'll keep that until Virgin Media offer an option to move across to the Hub based line.

Only if you're joining now for the first time will you automatically get a Hub based line - and you'd get the appropriate adapter.

There is an exception to this where some areas are having their standalone (called TDM) lines switched off, and migrated across to the Hub based lines. But they've had specific letters about that so it's now something you'd miss.

30-01-2020, 12:11	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Hub 4 / Telephone The Hub 4 doesn't change the Telephone type you've got. So if you've got a separate line you'll keep that until Virgin Media offer an option to move across to the Hub based line. Only if you're joining now for the first time will you automatically get a Hub based line - and you'd get the appropriate adapter. There is an exception to this where some areas are having their standalone (called TDM) lines switched off, and migrated across to the Hub based lines. But they've had specific letters about that so it's now something you'd miss. __________________ I work for Virgin Media but all views are my own.