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spiderplant · 19-02-2012, 10:14

The signal levels into the TiVo and modem have to be in a certain range. You can get problems if they are too low or too high. You need a technician to visit to adjust the signals, which they do in the street cabinet or in your home (or both). Did they book a tech for you?

ps. Welcome to the forum!

19-02-2012, 10:14	#2
spiderplant cf.mega poster Join Date: Jun 2003 Posts: 8,901	Re: no on demand or internet The signal levels into the TiVo and modem have to be in a certain range. You can get problems if they are too low or too high. You need a technician to visit to adjust the signals, which they do in the street cabinet or in your home (or both). Did they book a tech for you? ps. Welcome to the forum!