Thread: General Virgin TV advert
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Old 01-08-2017, 09:48   #5
OLD BOY
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Re: Virgin TV advert
Quote:
Originally Posted by Jacquesb View Post
In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!.

I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge.

I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers.
Shocking maybe, but this appears to be standard practice these days. Keep updating your package and link into a contract or we will make you pay seems to be the way of the world as it is now.
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