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jepton · 01-07-2017, 11:42

For years I have had good service with my Superhub (1?) set up as a modem connected to my NETGEAR router. A few months ago I noticed a change. The blue light on the modem was flashing almost continuously where previously it had only flashed every few seconds. I also noted that my public IP had changed. Since that time I have had to reboot my modem almost daily where previously a reboot was very rare. I am getting lots of problems with email and web browsing slowing right down, some times my internet phone stops whereas other times it stays connected.
On reporting this I was told that my Superhub was too old and they sent me a SH3. This worked fine for a week but my old problems are now back and I need frequent router reboots.
Question:
Is there a logging process where I can get a handle on what is happening?

01-07-2017, 11:42	#38
jepton jepton Join Date: May 2007 Location: Orpington Age: 77 Services: TiVo, Broadband, TV pack M Posts: 31	Re: SH3 Question For years I have had good service with my Superhub (1?) set up as a modem connected to my NETGEAR router. A few months ago I noticed a change. The blue light on the modem was flashing almost continuously where previously it had only flashed every few seconds. I also noted that my public IP had changed. Since that time I have had to reboot my modem almost daily where previously a reboot was very rare. I am getting lots of problems with email and web browsing slowing right down, some times my internet phone stops whereas other times it stays connected. On reporting this I was told that my Superhub was too old and they sent me a SH3. This worked fine for a week but my old problems are now back and I need frequent router reboots. Question: Is there a logging process where I can get a handle on what is happening?