Quote:
Originally Posted by rssfed23
Yeah my issue seems more to be I'm already on 300 so unless the agent is switched on and knows the option actually exists then it's not gonna happen for me I think!
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last week I was on LiveChat 4x and I've given up entirely trying to get a 350 config ... gonna just make do with 300 and forget about it!
(seems to be dished out totally randomly (to me) depending on the mood of the agent in question)