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MrB · 28-03-2017, 00:02

This may be an account credit that the CS will have offered you (possibly when the prices went up? I had a £3 credit for 6 months when I phoned up in October about the price rise).

I also had that message but needed to speak to someone and unfortunately haven't had the message again since - it said it would re-apply the promotion for 6 months with no change to contract, so if anyone else has oneof these on their account it may be worth calling on the thinking of leaving line (150 from landline then 1,1,4,5) and see if the message is there (during opening hours). I don't know if there is a way to get it to appear again?

28-03-2017, 00:02	#5
MrB cf.addict Join Date: May 2004 Posts: 244	Re: Promotion finishing This may be an account credit that the CS will have offered you (possibly when the prices went up? I had a £3 credit for 6 months when I phoned up in October about the price rise). I also had that message but needed to speak to someone and unfortunately haven't had the message again since - it said it would re-apply the promotion for 6 months with no change to contract, so if anyone else has oneof these on their account it may be worth calling on the thinking of leaving line (150 from landline then 1,1,4,5) and see if the message is there (during opening hours). I don't know if there is a way to get it to appear again?