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Old 30-03-2005, 13:46   #10
ian@huth
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Re: Dixons Coverplan

The reason that I would phone them first is to get some indication of how they would handle the matter. If it was just "bring it back and we'll replace it" I would return it at my convenience but if that wasn't on offer I would make sure that I returned it at their busiest time and be very vocal with my demands. I would also push them for some compensation or freebies to make up for the hassle you are going through.
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