Quote:
Originally Posted by Jon22
I do have a complaint open with CEO office. I've only received an acknowledgement email with a reference number. Nothing since. This was back at the start of November. Looks as though I'm going to have to send a letter via recorded delivery, to push things a long.
This is pretty much what is happening. The VM staff on their forum, who I have no issue with but seem to only be allowed to give out limited info, say that it can only be raised when it breaks a threshold. But they can't tell me what that threshold is. I'm guessing it's so embarrassingly high, that it would be damaging to VM if it was put on a public forum.
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I was told by the pretty well educated guy on VM Business that my area was 96% utilised and that wasn't quite hitting the target.
If i were you and you can do without the download speed email the CEO and they call you back. In my exp i was contacted within a week of sending the email.