Quote:
Originally Posted by Kellargh
I am a member of staff so I don't appreciate that, I constantly clean up the MESS left behind after an offshore agent doesn't leave any notes why the VoD system doesn't work for a customer, but even so...do you really expect a human being to remember EVERYTHING on the VoD system (in regards to what programmes are there)? It gets updated every day...even when if you have virgin, that's a stupid comment.
CAN ANYONE HERE HONESTLY SAY THEY REMEMBER THE ORDER OF EVERY CHANNEL ON THE VIRGIN EPG? AND WHAT CHANNEL EACH NUMBER REPRESENTS?
Christ sake.
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I would expect the staff to be able to see on-screen a list of channels, what packages they are in and which parts of the network can get them.
Similarly with VOD.