I have it in writing, branded email. I'll stick in the loft for a few months though to be on the safe site
Virgin Media
Hello,
Just to let you know, you don't need to send your disconnected equipment back to us.
I was told I'd be charged if I didn't return my equipment
Don't worry – you won't be charged a penny. We might have told you about charges for unreturned equipment, but these no longer apply to you.
What should I do with the equipment?
You can either keep hold of it – in case you want to join Virgin Media again – or recycle it. You can find your nearest recycling centre at
www.recycle-more.co.uk
Kind regards,
The Virgin Media team