Re: What a waste of our time
Well to me the website is totally misleading, I read on the website that if you take out the XL package, and get Tivo (with FREE Install and Activation) with phone etc.
Which is simple, and yet as an existing customer on the XL Package and you want to get Tivo, the sales staff want as get as much money as possible. My son had terrible trouble with them last week on the FIRST DAY of instal, and took SEVEN calls to sort.
I wonder why l bother with VM
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