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essjay · 26-03-2012, 23:15

Ive just had a look at this ticket and as already stated by spiderplant it is for error 9001 which relates to missing / no replica assets specifically CH4 and Sky.

Depending on the type of fault sometimes tickets can be open for a few weeks.

Can you tell me the area you are in and which programmes you are having problems with.

26-03-2012, 23:15	#3
essjay cf.addict Join Date: Mar 2008 Posts: 211	Re: VOD service disruption Ive just had a look at this ticket and as already stated by spiderplant it is for error 9001 which relates to missing / no replica assets specifically CH4 and Sky. Depending on the type of fault sometimes tickets can be open for a few weeks. Can you tell me the area you are in and which programmes you are having problems with.