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loopyfilms · 26-03-2012, 22:29

I recently complained about VOD problems - specifically BBC iPlayer picture breaking up and stuttering. I was offered £7 off my bill to compensate.
It turns out a fault has been logged with VOD in my area for the last 18 days!
Fault reference F001918196
It was listed as being resolved by friday 16/3, then 23/3, and now 27/3.
Is it normal for a service disruption to last this long?

26-03-2012, 22:29	#1
loopyfilms Inactive Join Date: Jan 2009 Posts: 46	VOD service disruption I recently complained about VOD problems - specifically BBC iPlayer picture breaking up and stuttering. I was offered £7 off my bill to compensate. It turns out a fault has been logged with VOD in my area for the last 18 days! Fault reference F001918196 It was listed as being resolved by friday 16/3, then 23/3, and now 27/3. Is it normal for a service disruption to last this long?