Quote:
Thanks for sending that image in. I am sorry that the Tickles have since expired, and the codes we would apply that are related to them, would be outright rejected by our system.
However, as a gesture of good will I’ve placed Talk 08 £2 on to your account.
I’ve also applied a manual rolling credit of £2 per month, to cover this service for the rest of your contract.
I’m unable to extend it beyond this period, so should you wish to remove the add-on then give us a call on 150 and we’ll arrange this.
Should you find you wish to keep it, you will see a £2 increase on your bill.
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Hmmm.. still not "For as long as you're a Virgin Media home phone user"...
Time to take this higher....