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MovedGoalPosts · 04-05-2011, 19:05

As this forum's contact resides in the CEO office, your direct email on the address given above will acheive a similar result to any intervention Cable Forum can offer.

The temporary connection may seem an easy option, but regrettably it is fraught with legal risks. As a minimum the landowner of the adjoining property has to give a licence, for the service to run to the neighbouring property, and if the arrangement were to be more permanent this would need formalising to an easement. Even if a licence could be sorted, there needs to be sufficient capacity in the neightbouriong connection to serve you without the neighbour's service suiffering.

Unfortunately you are the one inconvenienced for a matter that is not of your own, or VM's making. Since it is VM's infrastructure that is damaged they would need to claim from the person doing the damage, not you. I very much douibt that you would have a direct claim on anyone for the loss of your services, and certainly VM could argue that it was a matter totally outside their control.

The big problem here, as emphasised by your last post is that nobody has yet taken ownership of the issue, so you still get passed pillar to post. Your contact with the CEO office is your best option.

04-05-2011, 19:05	#8
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 59 Posts: 15,868	Re: Cable line cut by construction next door As this forum's contact resides in the CEO office, your direct email on the address given above will acheive a similar result to any intervention Cable Forum can offer. The temporary connection may seem an easy option, but regrettably it is fraught with legal risks. As a minimum the landowner of the adjoining property has to give a licence, for the service to run to the neighbouring property, and if the arrangement were to be more permanent this would need formalising to an easement. Even if a licence could be sorted, there needs to be sufficient capacity in the neightbouriong connection to serve you without the neighbour's service suiffering. Unfortunately you are the one inconvenienced for a matter that is not of your own, or VM's making. Since it is VM's infrastructure that is damaged they would need to claim from the person doing the damage, not you. I very much douibt that you would have a direct claim on anyone for the loss of your services, and certainly VM could argue that it was a matter totally outside their control. The big problem here, as emphasised by your last post is that nobody has yet taken ownership of the issue, so you still get passed pillar to post. Your contact with the CEO office is your best option.