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Old 16-06-2011, 11:11   #4
AndrewJD
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Join Date: Jun 2011
Posts: 5
AndrewJD is an unknown quantity at this point
Re: VM Installation woes

Hi, thanks for your advice! I have just sent an email to neil.berkett@virginmedia.co.uk as you recommended. I'll let you know if I hear anything back! I also tried sending a message to their twitter team, but not heard anything yet.

@wazz, yes - I'm beginning to feel that choosing Virgin Media for our new house may have been a bad decision. I was hoping that being patient would be worth it in the end, but it just gets worse every time I speak to them. I'm going round in circles it seems and messages disappear in to the system with nobody being held accountable.

Anyway, I'll update this post when I get more updates. Hopefully we will see some progress soon.
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