05-12-2017, 12:20
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#3
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,792
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Re: UK call centre
Quote:
Originally Posted by Raider999
Can anyone tell me what times I can get through to the UK based call centre please?
I tried to resolve a problem last evening and again this morning, both times I got through to India.
My problem is I called yesterday morning and asked for Premier Sports to be removed from my account and was told my January bill would be £X.
Late yesterday evening I received an e-mail stating PS was being removed from my additional box and my January bill would be £X + 38.
This morning the CS rep listened to what I said, then said 'you want Sky Sports removed?'
At this point I asked where she was based, was told India and I politely ended the call.
If I wanted to talk to India I would ring a take-away!
Apologies for the rant but have to get it off my chest to someone
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Casual racism is never going to get you help!
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