Re: Amazon customer service email
Don't expect much help from them. I tried to complain about something a while ago. I got a series of standard replies until eventually (after raging on at them for sending standard replies instead of actually *reading* my complaint) they sent something written especially for me, promising to look into my complaint and get back to me. That was the last I ever heard from them. Amazon's complaints procedure is based on the tried and tested technique of fobbing you off until you lose the will to carry on and leave them alone.
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