Thread: Dixons Coverplan
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Old 30-03-2005, 12:55   #11
Dave Stones
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Join Date: Jun 2003
Location: Selly Oak, Birmingham
Age: 39
Services: BT Broadband Option 3, BT Landline, Freeview
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Re: Dixons Coverplan
well, i just received probably the most polite email from creative ever... they are sending me a replacement mp3 player as soon as i send them a photocopy of my proof of purchase. anything that bypasses dixons is good for me

creative customer support

opening couple of lines of the email:

Quote:
Dear David,

thanks for your mail.

I think you are right about the problem, we will have to send a replacement Zen Micro.
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