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**Chris** · 10-01-2005, 22:53

Don't expect much help from them. I tried to complain about something a while ago. I got a series of standard replies until eventually (after raging on at them for sending standard replies instead of actually *reading* my complaint) they sent something written especially for me, promising to look into my complaint and get back to me. That was the last I ever heard from them. Amazon's complaints procedure is based on the tried and tested technique of fobbing you off until you lose the will to carry on and leave them alone.

10-01-2005, 22:53	#7
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 36,918	Re: Amazon customer service email Don't expect much help from them. I tried to complain about something a while ago. I got a series of standard replies until eventually (after raging on at them for sending standard replies instead of actually reading my complaint) they sent something written especially for me, promising to look into my complaint and get back to me. That was the last I ever heard from them. Amazon's complaints procedure is based on the tried and tested technique of fobbing you off until you lose the will to carry on and leave them alone.