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Old 08-11-2011, 23:26   #8
Tim Deegan
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Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
Tim Deegan has reached the bronze age
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Re: Install let down

Quote:
Originally Posted by BenJSmyth View Post
I did think about it actually and really should have done. When I did phone though I was on hold for 15 minutes. I doubt he would have hung around that long. It is being installed this Saturday now so I am happy enough.

The billing issue was a bigger problem for me but VM have sorted that for me too. Give them their due, they may screw up occasionally but they always seem to rectify things pretty quickly.
I take it you didn't have to deal with an overseas call centre then?
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