[raybessant]

Hello,

got in touch with Watchdog 3 weeks ago and they said a researcher would look into it but never got back to me I'm afraid.As for bad publicity - the forums have helped - between all forums used for help and advice I've had more than 3 thousand people read my posts which isn't a bad spread - if they paid less on advertising and more on customer service they would avoid such things methinks.

thanks for your post -

Regards,

Ray