Thread: Virgin Media to Double Broadband Speed
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Old 08-12-2011, 11:11   #58
Tim Deegan
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Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
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Re: Speed doubling?
Quote:
Originally Posted by Masque View Post
The dedicated team may close at Midnight but all agents can support 100Mb due to it using the same kit, I am not a 100Mb agent but support 50Mb and have supported 100Mb calls.

They can help if they want to and this has been mailed out quite recently to all agents so regardless of the actual time help can still be offered.

The 100Mb team are all 2nd line agents who only work to Midnight that why it stipulates the hours.
Well all I can say is that VM are in a complete mess, and that one hand doesn't know what the other is doing, because I was refused help because I am on 100mb.

---------- Post added at 11:11 ---------- Previous post was at 11:11 ----------

Quote:
Originally Posted by slowcoach View Post
I really enjoyed the drinking chocolate, anyone know the make?
Do you want mine?
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