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Old 08-12-2011, 10:00   #50
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
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Re: Speed doubling?

Quote:
Originally Posted by Tim Deegan View Post
Is this a sneaky way of cutting technical support costs, as 100mb don't get 24 hour support, when 50mb do?
Just to point out - ALL broadband customers get 24/7 Technical Support. Has never mattered was speed they are on

It is support for TV and Phone that is currently 8am to midnight 7 days a week
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