Quote:
Originally Posted by Tim Deegan
Is this a sneaky way of cutting technical support costs, as 100mb don't get 24 hour support, when 50mb do??
In the past you have had to contact VM to get any price reductions, They don't just do it automatically.
|
All tiers can be supported by any agent as they use the same kit so that should not be an issue unless they are fobbing you off.