Cable Forum - View Single Post

Chrysalis · 08-12-2011, 08:45

why are VM acting like a startup isp that has no customer base and capacity to fill.

When they one of the biggest isps in the uk with significant capacity issues.

I think they quite possibly the most incompetant at capacity management in the country.

Can someone explain to me the logic of the following.

(a) upgrade loyal customers for free who are already paying you a set amount.
(b) give customers who clearly are willing to pay XX amount for 100mbit a discount (presumably when this free upgrade is done to match 50mbit price)
(c) give out free upgrades when the network in place cannot handle it especially when it generates no revenue.

08-12-2011, 08:45	#46
Chrysalis cf.mega poster Join Date: Sep 2003 Services: Gig1, Hub 5 Posts: 12,040	Re: Speed doubling? why are VM acting like a startup isp that has no customer base and capacity to fill. When they one of the biggest isps in the uk with significant capacity issues. I think they quite possibly the most incompetant at capacity management in the country. Can someone explain to me the logic of the following. (a) upgrade loyal customers for free who are already paying you a set amount. (b) give customers who clearly are willing to pay XX amount for 100mbit a discount (presumably when this free upgrade is done to match 50mbit price) (c) give out free upgrades when the network in place cannot handle it especially when it generates no revenue.