Sorry to drag up an old thread but did a quick search on here for 'refer a friend' and found this thread so thought I would ask here...
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Originally Posted by BenMcr
The process has changed since then
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How has the process changed exactly? The reason I ask, I referred a friend back in early September and Virgin contacted them and they went ahead and got Virgin broadband. He got his free installation (as advertised when I went to the refer a friend link) but what about my £50 credit? Am I meant to hear something from Virgin? because I haven't and I am just unsure how it works really. I have emailed them twice now, first time over a week ago and again the other day, via the link in my email that I received directly after entering my friends details last month
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You can keep tabs on your mates (and credits) by checking their order status. Just go to ....................
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And when I go to the Refferal Status page it just says:
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Phone a friend
We’ve sent your friend’s details to our sales team. One of our agents will phone them soon.
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I still haven't received a reply to any of my emails.