[DABhand]

Like what someone has said, they are obligated to repair or replace your card.

Throw in Trading Standards into the conversation with them and your rights as a consumer, and they will gladly probably replace it.

Shocking when they do this, I have had dealings with Scan before, and they go back on their word a lot, stopped shopping with them because of that.

I use Overclockers now, prices are just a bit more in some hardware but I know they aren't as crap with customers.

A 970 is a nice card, nothing like hardware CUDA and Physx to take away the work from the CPU in terms of effects in game. Plus its actually power efficient also.

But yeah definitely give hell to Scan.

And in the future if you ever have to return something back, always photograph it with a date, before sending it.. that way they can't squirm out of it.