Quote:
Originally Posted by carlwaring
Seriously?  You don't think it's because they might have other things to do as well? Every company I have ever dealt with has had a "turn-around" time for dealing with any correspondence. One train company I recently had to deal with had a " within 20 days" response time!
VM certainly aren't perfect, but I cannot believe the stupidity of some of the "complaints" levelled at them. (That was a general comment and not aimed specifically at you Jason!) |
Wow, 20 days is crazy. I can see yout point if it were a general enquiry helpline. The number I called though was specifically for installation problems, so I assume this is all they take care of.
Regardless, I will wait the 5 days and see what happens and be gratefull it is not 20 days
