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Old 01-05-2012, 09:06   #12
ferretuk
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Join Date: Dec 2006
Services: Plusnet Unlimited FTTC
Posts: 501
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Re: Dishonest and underhanded.

Quote:
Originally Posted by Nopanic View Post
You signed up to an offer, if a new offer comes out after that, why do you expect them to free you from your contract to take that offer ?

There will always been different offers on the go.
But the point here is the OP didn't sign up for 10Mb broadband - He signed up for 'Broadband L'. Virgin didn't subsequently change the 'offer', they changed the product spec i.e. the speed they provision Broadband L at so he has every expectation that the product he contracted to purchase is supplied!
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