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Old 13-04-2012, 19:39   #1
iTekweni
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Join Date: Oct 2003
Posts: 115
iTekweni can only hope to improve
Unhappy Disappointed with 60m upgrade

Had engineer around this morning to have my upgrade to 60m from 20 he only set up the wireless laptop and V+ box then left even though I told him my main pc was a desktop and it was wired..after he left I check the speed on my pc and it was down almost by half from what it was on my 20m service...there I was getting just over 21m with wired connection..now on wired I am only getting 9.59 Mbps from the BT speed tester site and 9338 off Namesco Broadband max...if I disable my onboard lan and enable my wireless card my download speed is 20462m...needless to say I am not impressed so far with this upgrade...here are the connection settings from the superhub

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 298750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 86 55616000 Kbits/sec 298750000 Hz 14.1 dBmV 40.4 dB Hybrid
Locked QAM256 85 55616000 Kbits/sec 290750000 Hz 14.5 dBmV 40.2 dB Hybrid
Locked QAM256 87 55616000 Kbits/sec 306750000 Hz 14.2 dBmV 40.3 dB Hybrid
Locked QAM256 88 55616000 Kbits/sec 314750000 Hz 14.1 dBmV 40.1 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 40.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 9564
Max Traffic Rate 66000000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 9563
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Fri Apr 13 17:25:30 2012

I have been in contact with VM and they say there is a problem in the area which I somehow do not believe but prepared to give them the benefit of the doubt...my other concern is I am going away and will only return after my 7 day cooling off period and if it is not sorted then would I still be able to cancel this upgrade and go back to what I had as I had no problems with that service..
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