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Originally Posted by Buffalo2102
For starters, the Telewest man was incorrect. There are many TVDrive subscribers, like bluecandylover, who have not had this problem and are perfectly happy. Therefore it is not a national problem and that is why the call centre won't admit it.
Secondly, if it keeps locking up or crashing then it is unfit for use and you should keep on at Telewest until they resolve it (or you've had enough of it).
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Ye of little faith Buffalo Bill. It's working perfectly now, touch wood.