Quote:
Originally Posted by denphone
The DWP are not stupid as their decision makers are extremely well versed in the rules and the laws but quite clearly unless some people are blind to it there is a obviously a pretty bad problem as how else would so many decisions get overturned on appeal?.
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The DWP decision makers/case managers are being simply being LAZY and passing the buck to somebody else. They simply say to themselves, "oh there's an appeal process, they can be the ones to do the work of looking at the documents instead".