1) It is a Permanent fault on my line, it can not be fixed unless I forked out roundabout £3000 to get the line replaced from the main cabinet to my flat on the 5th floor, but BT has inferred that the line may need replacing all the way to the exchange watt will cost a lot more, so ADSL is out for me.
2) I was affected by the email outage, but not as much as most with me having my own Domains with email.
