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Originally Posted by TbGbe
To expand on this.
Currently on BB 20Mb - "doubling for free" to 60Mb : are you saying customers have to pay for SuperHub? According to Virgin forums this "doubling" can't be refused!
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If you require kit as part of the speed double program then you'll get it free
Quote:
Note: If not, then why do we have to pay for SuperHub when going 10Mb to 30Mb
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Because L 30 is a new tier, not part of the automatic upgrades
The upgrade for M / L 10 is to 20Mbit