Quote:
Originally Posted by Stephen
As I stated before VM are perfectly entitled to charge you for non returned equipment. The T&Cs do state it belongs to them
Ifthey bow to your demands then they would have to do so for others all customers are giv3n the same returns pack when leaving
Relative got installed yesterday but just got the current TiVo
|
As I explained, if they do not make adjustments for disabled customers as per the requirements of the Equality Act ie pick the equipment up and then go on to try and charge me for it, this would make a very interesting court case.
I doubt an old slow TiVo has any market value, but that's beside the point.
If I end up staying (it's looking promising so far), do you know if the courier will pick up the old box when they deliver the new one?
Whether I stay or leave, the old box will need to be picked up and taken back.