Quote:
Originally Posted by Digital Fanatic
Still a good deal for a customer IMO
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I'm not disputing that it is a good deal and am very grateful to my mate. But it is not unreasonable to expect that when you agree an 18 month contract for £41.01 that it should be honoured at that price for the contract period you are tied to. I cannot renegotiate until the end of my contract as I have agreed to take the services and the price for that period, which are the key elements of the contract.
I know there is a get out option in the contract for this price rise but why should I leave rather than have my contract price honoured?
I know what I am sayIng is not an isolated view when you look at all the discussion boards online - this rise has created a lot of dissatisfaction.
All the best.
MrB