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MrB · 22-02-2012, 21:06

When I had TiVo added to my standard Triple XL mates rates £38.01 deal I just phoned Retentions and they were able to do it (I had been told by the mates rates person to call retentions and ask them to contact mates rates to call back, but retrntions chap said it was unnecessary as they were now able to deal with it). This was back in October/November. So currently £41.01 but going up £3.50 in April - so much for having a contract/price honoured!

MrB

22-02-2012, 21:06	#22
MrB cf.addict Join Date: May 2004 Posts: 244	Re: Virgin Media Mates Rates for 2012 When I had TiVo added to my standard Triple XL mates rates £38.01 deal I just phoned Retentions and they were able to do it (I had been told by the mates rates person to call retentions and ask them to contact mates rates to call back, but retrntions chap said it was unnecessary as they were now able to deal with it). This was back in October/November. So currently £41.01 but going up £3.50 in April - so much for having a contract/price honoured! MrB