Quote:
Originally Posted by andybuk99
I'm on mates rates from about 2 years ago. I have the vip package with 20mb bb with a v+ downstairs and a standard box upstairs (completly useless quality). I want to upgrade to Tivo and increase the bb and have either our old v+ box upstairs or an hd box. I called Virgin and explained all this but they said I wouldnt be able to do it and I would lose my mates rates discount if I changed the package! I am just in the process of getting my mate to re apply for me, not sure what the outcome will be though.
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I have just upgraded form original Mate Rates(20mb/V+ and HD box upstairs) to VIP50.Strange thing is when I enquired the CS said it couldnt be done and would I send an invoice from a friend who has this deal!!!!
Rung the following week and it was arranged there and then,very odd!!
Havnt upgraded to Tivo as an install fee was required and I declined.
Good luck