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Old 19-03-2017, 13:54   #9
NoCableForMe
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Join Date: Nov 2010
Posts: 46
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Re: Dumped VM TV - Can keep the box, but what for?

I have it in writing, branded email. I'll stick in the loft for a few months though to be on the safe site


Virgin Media
Hello,

Just to let you know, you don't need to send your disconnected equipment back to us.

I was told I'd be charged if I didn't return my equipment

Don't worry – you won't be charged a penny. We might have told you about charges for unreturned equipment, but these no longer apply to you.

What should I do with the equipment?

You can either keep hold of it – in case you want to join Virgin Media again – or recycle it. You can find your nearest recycling centre at www.recycle-more.co.uk

Kind regards,

The Virgin Media team
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