Well i have just had the best result from VM ever.
we where changing banks and my VM bill didn't get paid.
this dragged on for two months so i lost my net,tv and phone.
after talking to a VM employee, and sending them all the paper work
showing the trouble we were having all my service's where restored.
and was given two months free service as I had informed VM by letter and phone and they still cut me off, so the free two months was an apology from them for jumping the gun a bit and the first person i spoke to, not listening to my problems.
it happens once in a blue moon and after ten years this is the only time i have had trouble.
but it was sorted in the end and im happy with the result.
i missed the last forum photo competition
but all is well now