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Old 26-03-2011, 17:36   #4
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: My blood is boiling

Talk plan changes are immediate. They won't forward date a change. Same as a TV package change will happen the day you ask for it (unless there is an install along with it)

If you didn't want to lose the minutes you should have called up when they ran out.

By the way you would have had a part month credit for the difference between the two Talk Plans so will have the 'extra' back when the change was made
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