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BigChin · 03-02-2009, 08:53

Hello, I need some help with my connection. Since around the middle of last week I've been experiencing extremely poor web browsing, particularly evenings and the weekend. To the point where there was no point having the PC switched on. I've done some ping tests and found a high amount of packet loss (30%+ evenings/weekend, around 6% now at 8am Tuesday).

I've been through the usual telephone support, they said they are sending out a new cable modem but I think this sounds more like a faulty/oversubscribed UBR? (ward1 I believe)

Can anybody help?

03-02-2009, 08:53	#1
BigChin Inactive Join Date: Jul 2004 Location: Manchester, M27 Posts: 14	High packet loss (M27) Hello, I need some help with my connection. Since around the middle of last week I've been experiencing extremely poor web browsing, particularly evenings and the weekend. To the point where there was no point having the PC switched on. I've done some ping tests and found a high amount of packet loss (30%+ evenings/weekend, around 6% now at 8am Tuesday). I've been through the usual telephone support, they said they are sending out a new cable modem but I think this sounds more like a faulty/oversubscribed UBR? (ward1 I believe) Can anybody help?