Quote:
Originally Posted by Kellargh
Lol I love that on calls 'oh since you've gone to virgin...'
Nothing has changed (apart from issues with sky). The same people work here, same systems, same problems...
Just because you have the fault now doesn't mean its due to a simple change of name.
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So you can explain why the service has gone from absolutely excellent and super reliable... to.... what we have now?
---------- Post added at 11:50 ---------- Previous post was at 11:46 ----------
Quote:
Originally Posted by Tod
Ever since Virgin took over ntl & Telewest, expectations have got higher.
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Mine haven't, they remain as they were when telewest ran the show and the service worked as expected.
In the years prior to VM's creation I'd never had to ring about support of lack of service at all, since VM it's almost on a monthly basis the service has deteriorated so much.
Since VM my expectations are that I'll probably have to change suppliers soon.