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Re: correct info re poor speeds?
10mbit (and 20 i believe) are on a different network. 30mbit+ which everyone will eventually be on is docsis3. The reason why it sucks ass atm is because the capacity for your area isnt designed to handle a large volume of people on increased speeds yet and they are banging people like yourself onto the new tiers left right and center. They are going round by are and adding extra juice (like an extra lane on the motorway) which will help eventually.
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