Re: Virgin Media V6 - Powered by TiVo(new STB)
Newly installed V6 boxes continue to be hit with issues
1/2
Customers with a V6 box may see errors including C211 and N11 when box is updating, performing a network connection or attempting to activate following installation or box swap. A reboot of the V6 may resolve the issue.
Our engineer is working to fix the problem. Fix estimate 29 August 21:00
2/2
Customers May Find Newly Installed V6 Boxes have a On demand is not available Message.
Our engineer is working to fix the problem. Fix estimate 29 August 12:00
The 2nd issue has gone on for almost a week now
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